STORE POLICY
Store Policy – RuralBees Botanicals
At RuralBees Botanicals, we are committed to providing high-quality, natural skincare and haircare products. Please read our store policies carefully before making a purchase.
🚚 Shipping Policy
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We process all orders within 1–3 business days.
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Delivery timelines:
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Within India: 3–7 business days
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Remote areas: May take slightly longer
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Shipping charges (if any) will be calculated at checkout.
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Once shipped, you will receive a tracking ID via email/SMS.
📌 Note: RuralBees is not responsible for delays caused by courier partners or unforeseen circumstances.
🔄 Return & Replacement Policy
Due to the nature of personal care products, we do not accept returns once the product is opened or used.
Eligible for Replacement:
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Damaged product received
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Wrong product delivered
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Missing items in order
Conditions:
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Must be reported within 48 hours of delivery
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Provide unboxing video/photo proof
📧 Contact: support@ruralbees.com
❌ Cancellation Policy
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Orders can be cancelled within 12 hours of placing the order
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Once shipped, orders cannot be cancelled
💳 Payment Policy
We accept:
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UPI / Debit & Credit Cards
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Net Banking
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Cash on Delivery (if available)
All payments are processed securely.
🌿 Product Disclaimer
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Our products are made using natural and skin-friendly ingredients
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Results may vary depending on individual skin type
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Perform a patch test before use
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Avoid contact with eyes
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Consult a dermatologist if you have sensitive skin or medical conditions
🔒 Privacy Policy
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Your personal information is safe and secure with us
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We do not share or sell your data to third parties
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Information is used only for order processing and communication
📞 Contact Us
For any queries or support:
📧 Email: sales@ruralbees.com
📱 WhatsApp: 8072243292
🌐 Website: www.ruralbees.com
💛 Our Promise
At RuralBees, we believe in:
✔️ Natural & chemical-free formulations
✔️ Ethical sourcing
✔️ Honest skincare