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Store Policy – RuralBees Botanicals

At RuralBees Botanicals, we are committed to providing high-quality, natural skincare and haircare products. Please read our store policies carefully before making a purchase.

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🚚 Shipping Policy

• We process all orders within 1–3 business days.

• Delivery timelines:

  • Within India: 3–7 business days

  • Remote areas: May take slightly longer

• Shipping charges (if any) will be calculated at checkout.

• Once shipped, you will receive a tracking ID via email/SMS.

📌 Note: RuralBees is not responsible for delays caused by courier partners or unforeseen circumstances.

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🔄 Return & Replacement Policy

Due to the nature of personal care products, we do not accept returns once the product is opened or used.

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Eligible for Replacement:

• Damaged product received

• Wrong product delivered

• Missing items in order

 

Conditions:

• Must be reported within 48 hours of delivery

• Provide unboxing video/photo proof

📧 Contact: support@ruralbees.com

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❌ Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order

• Once shipped, orders cannot be cancelled

 

💳 Payment Policy

We accept:

• UPI / Debit & Credit Cards

• Net Banking

• Cash on Delivery (if available)

All payments are processed securely.

 

🌿 Product Disclaimer

• Our products are made using natural and skin-friendly ingredients

• Results may vary depending on individual skin type

• Perform a patch test before use

• Avoid contact with eyes

• Consult a dermatologist if you have sensitive skin or medical conditions

 

🔒 Privacy Policy

• Your personal information is safe and secure with us

• We do not share or sell your data to third parties

• Information is used only for order processing and communication

 

📞 Contact Us

For any queries or support:

📧 Email: sales@ruralbees.com
📱 WhatsApp: 8072243292
🌐 Website: www.ruralbees.com

 

💛 Our Promise

At RuralBees, we believe in:
✔️ Natural & chemical-free formulations
✔️ Ethical sourcing
✔️ Honest skincare